Covid-19 | New restrictions, remote meetings and working from home
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Opening up facilities as restrictions ease
Advice on opening up facilities as restrictions ease from Came & Company Local Council Insurance and the Risk Management Team at Arthur J Gallagher & Co.
Introduction and background
Came & Company Local Council Insurance have received a number of queries from town and parish councils with respect to opening up facilities as restrictions ease.
Insurers are experiencing an increase of claims being brought, in respect of COVID-19 infections, where the claimant is alleging that someone else has been negligent in some way and that resulted in them, the claimant, contracting the virus.
Whilst it is not possible to prevent a claim being brought in the first instance, as this the individual claimant’s right/prerogative, having a robust risk management approach that can be evidenced through your risk assessments and safe operating protocols will increase the likelihood that the claim can be defended.
This short briefing note provides some guidance as to the risk factors and mitigation that you will need to give consideration to in that risk assessment process, as you start to reopen facilities and move towards a more ‘business as usual’ outlook going forward.
Eased restrictions/rules
Whilst there may be what appear to be hard deadlines for the removal of ‘law based’ restrictions and rules, the Government has made it clear that best practice guidance designed to reduce the potential transmission of the COVID-19 virus will remain and, wherever practical, organisations and businesses should still factor these arrangements and mitigations into their risk assessments.
The need to consider the hazards associated with the COVID-19 virus, as part of your general risk assessment, is not waived immediately restrictions are lifted in the wider daily life context and, in fact, is likely to remain for the short to medium term future.
Council Meetings
One of the first matters you are likely to be considering, if not done already, is how to recommence ‘in person’ council meetings.
This should be considered using your COVID-19 risk assessment and we would strongly recommend maintaining:
- Minimal direct personal contact and a degree of social distancing, i.e. no handshaking or other physical greeting, 1m minimum social distancing where practical, including seating arrangements
- Wearing of facemasks/coverings when entering and leaving the room
- Provision of hand sanitising facilities at entrances and exits
- Cleaning materials available to wipe down surfaces before and after meetings
- Adequate ventilation through the room during the meeting
Hiring out of facilities
When hiring out your own facilities to third parties for events such as birthday parties, other organisation meetings, etc., you will need to review your hire agreements to reflect the roles and responsibilities of each party to the contract in light of the best practice guidance.
If you are the premises provider, owner or landlord;
- In discharging your duties under the Occupiers Liability Act(s) you will be expected to ensure the premises are fit for purpose/use before each hire, including making arrangements to present/hand them over to the individual or organisation hiring in a clean and hazard free condition.
- It would be prudent to provide basic cleaning equipment at the premises, e.g. wipes, disinfectant sprays and paper towels, together with instructions as to the expectations of the hirer in leaving the room(s)/facility in a clean and safe condition after use.
- Establish post hire checks, together with additional cleaning if required, before the next hire of the room(s)/facility.
If your organisation is hiring facilities from another, for the purpose of holding meetings etc., then the suggested mitigations outlined above work, in effect, in reverse. Engage with your landlord/hirer to agree each other’s roles and responsibilities in advance and ensure that you follow and implement the controls agreed.
This is just one guide available for free in the Resource Centre of Came & Company’s web site.
DALC’s Covid-19 advice can be found here and NALC’s Covid-19 advice is available here.
Kevin Millard – Regional Representative for Devon
Kevin.millard@cameandcompany.co.uk
Direct Tel. 01483 462 897
The opinions and views expressed in the above articles are those of the author only and are for guidance purposes only. The authors disclaim any liability for reliance upon those opinions and would encourage readers to rely upon more than one source before making a decision based on the information.
Coronavirus Local Outbreak Management Plan
Coronavirus cases are rising in the County. Town and Parish Councils are well placed to provide local leadership in their communities. Cara Stobart, County Officer, highlights new briefings now available.
Working with Towns & Parishes
I am sure many of you are aware of the increasing number of confirmed cases of Coronavirus in Devon. We are fortunate that the numbers in Devon continue to be much lower than elsewhere in the country but we must not become complacent. Parish and Town Councils are well placed in their communities to provide local leadership and communicate key public health messages such as HAND – FACE – SPACE, to assist in keeping numbers low.
Working with our colleagues in Devon County Council and Devon Communities Together, we have developed briefing papers to support you over the coming months. It contains links to key documents such as the Local Outbreak Management Plan, sources of advice and information, explains the role of the District Council and ideas on how you can prepare and assist your community in the event of further outbreaks in your locality.
We hope you find this document useful, please do sign up for the updates and keep watching the dashboard for real time information on the number of cases in your area.
Download your Coronavirus Local Outbreak Management Plan briefing
Download the briefing for East Devon parishes Download the briefing for Mid Devon parishes Download the briefing for North Devon parishes Download the briefing for South Hams parishes Download the briefing for Teignbridge parishes Download the briefing for Torridge parishes Download the briefing for West Devon parishesFurther information
- For the latest stats see the Devon COVID-19 dashboard
- Keep following the updates in our newsletters and in the knowledge bank
NALC Chairman’s Open Letter to All Councillors
NALC’s Chairman Sue Baxter has written an open letter to all councillors expressing her thanks for all your hard work and dedication over the last few challenging months.
Our sector stepped up and acted swiftly to support residents and the most vulnerable in our communities by setting up volunteer networks, establishing emergency response groups, opening food banks or offering funding to local bodies. You can read more about your incredible work in our Coronavirus case studies publication, which has been shared widely with the government and stakeholders.
Just as impressive has been the alacrity with which many local (parish and town) councils have embraced remote working and online meetings to uphold democracy and continue vital work.
This crisis has demonstrated how important our sector is in building stronger communities, and we will continue to make the case to the government and others that we should be at the heart of building back communities as we move into the recovery phase.
If there are any positives to come from this, it is the greater sense of community spirit and civic action. Our task now is to harness this to support the work of our councils and encourage more people to stand at future elections.
I want to pay particular tribute to clerks and council staff, who have diligently kept the show on the road. They are working under immense pressure — having to not only cope with the anxieties we all share but additionally the difficult task of balancing home working with other responsibilities. It is crucial as councillors and local leaders that we recognise their challenge and support their efforts.
As the country moves forward, it is imperative as councillors we work closely with clerks and council staff. Maintaining our collective focus to ensure our local councils are well run and safe and that we continue to support our communities and play a pivotal role in leading our places and making the most of the opportunities that lie ahead.
The National Association of Local Councils (NALC) will continue to keep you updated through the pandemic with our dedicated coronavirus webpage. The page has over 100,000 hits, and I’m delighted our resources have been so useful. We are pleased to make the latest edition of LCR magazine free online — it features a range of topical information to help you.
NALC and county associations are working on your behalf to ensure the government is aware of the financial constraints we face and their consequences. We are pressing them for a dedicated package of support, which includes funding. I would ask all councils and councillors to contact their MPs to seek their backing and ask them to lobby the government.
Thank you for everything you are doing to support your communities.
Cllr Sue Baxter, NALC Chairman
Links
Find out more about the work of the National Association of Local Councils
Warning over coronavirus test and trace Scams
There has been a lot of discussion lately about the risk of ‘test and trace’ scams as members of the public might start receiving phone calls from the NHS Test and Trace Service.
Devon, Somerset and Torbay Trading Standards Service have issued a warning along with some guidance regarding the NHS coronavirus ‘Test and Trace’ service and on how to identify scams. For example, contact tracers will:
- call you from 0300 013 5000
- send you text messages from ‘NHS’
- ask you to sign into the NHS test and trace contact-tracing website
- ask for your full name and date of birth to confirm your identity, and postcode to offer support while self-isolating
- ask about the coronavirus symptoms you have been experiencing
- ask you to provide the name, telephone number and/or email address of anyone you have had close contact with in the two days prior to your symptoms starting
- ask if anyone you have been in contact with is under 18 or lives outside of England.
Contact tracers will never:
- ask you to dial a premium rate number to speak to them (for example, those starting 09 or 087)
- ask you to make any form of payment or purchase a product of any kind
- ask for any details about your bank account
- ask for your social media identities or login details, or those of your contacts
- ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
- disclose any of your personal or medical information to your contacts
- provide medical advice on the treatment of any potential coronavirus symptoms
- ask you to download any software to your PC or ask you to hand over control of your PC, smartphone or tablet to anyone else
- ask you to access any website that does not belong to the Government or NHS.
Related links
You can find more guidance and information about Coronavirus in our Knowledge Bank.
New coronavirus risk assessment guidance released
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New survey on the financial impact of Coronavirus
The financial impact of coronavirus is effecting parish and town councils across the Country. NALC is surveying councils to better understand the impact.
NALC are keen to understand the financial impact of coronavirus on local councils so they can gather evidence to present to the government. This will help support their calls for financial assistance to the sector. They have issued a survey, and we would really like to see as many councils as possible completing it. Please fill it in as soon as you can, the deadline is the 24th April.
The survey includes questions on precept, staffing and income so you may want to have that data to hand. It’s vital that NALC has this information, particularly from councils who are struggling with financial difficulties.
Links
Find out more about the work of the National Association of Local Councils
Keep up-to-date with the latest guidance on Coronavirus, including financial support for communities, in our Knowledge Bank.
Coronavirus | News from Devon County Council
The latest updates from Devon County Council regarding support for communities during the coronavirus pandemic.
To keep up-to-date with the latest Coronavirus information and local support, please visit the Devon County Council website.
Prompt Action Fund
Devon County Council has launched the COVID-19 Prompt Action Fund to provide flexible resources to organisations working with communities who are disproportionately impacted by coronavirus. There are grants available of under £500 for community-led schemes who are dealing with things like:
- Safe deliveries of essential goods and services to those who are vulnerable
- Support for accessing online information and services
- Virtual support groups to help people stay connected and informed
- Transport related initiatives supporting safe community responses
Town and parish councils can apply or can act as guarantors for other non-constituted groups. All information and application forms are on the Devon County Council website.
Shielding Hubs
A network of ‘shielding hubs’ coordinated by local authorities is being set up across Devon to immediately help those most at risk from coronavirus with urgent food, medicine and care supplies.
Devon County Council is working with the local district and city councils in response to the government’s announcement that 1.5 million of the UK’s most vulnerable people are being asked to shield in self isolation for at least 12 weeks.
Details of the hubs and the process for receiving support over the coming weeks are still being agreed. It is likely that following the initial contact from the NHS, the individual will be contacted by a member of staff from Devon County Council to find out what support they need and how they will be best supported. The district and city councils will work locally to manage the delivery of this support within their communities. Please follow the link for more information.
Community Support Groups
Devon County Council is collating details of community support groups around Devon who are tackling the effects of coronavirus on their communities. Please complete this short survey so that they can add your details to their COVID-19 pages.
Sources of Funding
There are a range of funding opportunities listed on Devon Funding News including Covid-19 support from the Heart of the South West Growth Hub, details of government measures, Facebook small business grants and the Sylvia Adams Charitable Trust for disadvantaged children aged 0-3.
Coronavirus | NALC and SLCC issue joint letter to councils
NALC and the SLCC have issued to a joint statement to councils commending them for their work in supporting their communities as they respond to the COVID-19 pandemic. Read the letter:
“As the coronavirus pandemic continues and the UK enters this new phase of government measures, we wanted to reach out to the local (parish and town) council sector. These are unprecedented and challenging times, and our first thoughts are for the health and welfare of yourselves and your communities.
We are hearing stories from up and down the country of local councils stepping up and supporting their local communities and most vulnerable. Such as Woodbridge Town Council in Suffolk, which has set-up an emergency response group of councillors and volunteers to assist with collection/delivery of medicines, shopping, walking the dog or simply being a voice at the end of the phone, and Hagley Parish Council in Worcestershire, which is acting as an information hub and plans to publicise restaurants are offering a delivery service and contact details for NHS helplines. The National Association of Local Councils (NALC) has collated further case studies and is keen to find out more from a wide range of local councils — tell us more at www.nalc.gov.uk/coronavirus.
Following the prime minister’s announcement, we wanted to reiterate the importance of following the new rules on staying at home and away from others. This guidance impacts on all of us and there are the additional need to self-isolate or shield from contact depending on your situation. It essential that we all follow these rules to slow the pandemic and to support our NHS. Both NALC and the Society of Local Council Clerks (SLCC) are asking local councils to stop holding any physical meetings or gatherings during this time. This includes full council, committee meetings, annual parish or council meetings. These are extraordinary times, and they call for extraordinary measures. The health and safety of your staff, councillors and local communities should be your first concern.
The government is working on a Coronavirus Bill and associated legislation that will allow your council meetings to be held remotely and to make decisions without the need for physically meeting. This will be introduced soon, and so we encourage you to be patient. We are making representations to ministers, parliamentarians, civil servants and the Local Government Association to ensure our sector’s concerns are considered and addressed and will be providing updates to our respective members as soon as further information is forthcoming.
NALC and SLCC are in regular contact to share knowledge, understand the sector’s concerns and provide mutual support for our members.”