Member Services Trainee/Assistant/Officer - DALC

Member Services Trainee/Assistant/Officer – DALC

Salary: Entry level dependent on experience and qualifications:
Trainee: SCP 13 – 14 (£26,873 – £27,334 FTE)
Assistant: SCP 15 – 17 (£27,803 – £28,770 FTE)
Officer: SCP 18 – 23 (£29,269 – £32,076 FTE)

Expected progression: Trainee: 6 – 12 months, Assistant: 1 – 2 years.

Hours: 24 hours per week.

Appointment: Permanent.

Calling all budding customer service executives!

Are you passionate about communities and eager to build a meaningful career in local government? The Devon Association of Local Councils is offering a unique opportunity to kickstart your career in the public sector.  We are seeking a dedicated individual to join our team, initially as a Member Services Trainee or Assistant, in a role designed to provide structured training and advancement towards to the role of Member Services Officer.  We also welcome applications from CiLCA qualified and experienced applicants.

We are looking for a highly organised and motivated individual who can add value to our small, but friendly and supportive team. This role entails acquiring, refining and demonstrating a diverse skill set aimed at delivering exceptional support and services to our member councils.  As you progress through the milestones, you will play a pivotal role in enhancing the capacity and effectiveness of our organisation.

The position requires:

  • At minimum, a level 3 qualification (A-level or equivalent), a degree level qualification or equivalent work experience is highly desirable.
  • Eagerness to learn and adapt to new challenges
  • Strong interpersonal and communication skills
  • Excellent organisational and time management skills
  • Administrative experience, and proficiency in using standard office software (Office 365)
  • A commitment to serving the needs of local councils.

Join our team and embark on a fulfilling career journey to support and empower local councils throughout Devon. Your dedication and commitment will contribute to the success of our organisation and the communities we serve.

For further information please visit www.devonalc.org.uk.

 About DALC:

DALC is a membership organisation dedicated to supporting local councils in Devon. Parish and town councils are the first tier of local government and DALC plays a crucial role in empowering councils to better serve their communities and represent their interests. We provide a range of services, such as advice, information, training and networking, to assist local councils in their work and are a voice for parish and town councils in local government and beyond.

At DALC, we value our employees and strive to create a positive and supportive work environment. You will have the opportunity to work with a dedicated team committed to supporting local councils and the enhancement of local governance in Devon.

 How to apply:

If you are a hardworking, self-motivated individual, keen to be part of a committed team, we invite you to apply for this position. Please submit your CV with full employment history and a cover letter highlighting your relevant experience and why you are interested in joining DALC. Please indicate which level you are interested in applying for. Applications can be sent to Cara Stobart, County Officer at cara@devonalc.org.uk by Friday 1 March 2024.

If you are interested in this post, we welcome an informal chat. Contact Cara Stobart, County Officer at cara@devonalc.org.uk or call 01392 241131.

Closing date: Friday 1 March 2024.

Interview date: wk beginning 11 March.  To be confirmed.

Job Descriptions

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